HP 4 year Next Business Day Onsite Desktop Only Hardware Support | U18H9E

HP 4 year Next Business Day Onsite Desktop Only Hardware Support

EPACK 4YR NBD Onsite w/ Active F/ DEDICATED PERSONAL COMPUTING

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Service Information
Product Supported
HP ProDesk/ ProOne 6xx Series 3/3/3 wty

Provided Support Repair
Phone Support
Parts Replacement
Service Description 9x5xNext Business Day
Service Duration 4 Year
Service Location On-site
Service Main Type Maintenance
Service Characteristic Parts Labour
Service Response Time Next Business Day – Parts Labor

Product Last Updated: 03/06/2025

* Whilst we endevour to have the correct information on our products provided from the supplier/manufacturer errors do occur. If you would like to double check the information, please feel free to contact us and we will be more than happy to confirm information on the item prior to purchase. In the event that product information is incorrect due to information we received from our supplier or manufacturer, we do not take responsibility or be held liable for damage(s) or loss(s). We will work with you and do our best to make the best of a bad situation and work with our supplier(s) and/or manufacturer(s) to supply the correct information for the item purchased etc..